FAQ

Frequently Asked Questions (FAQ)

  1. What services do you provide?


    We provide digital subscription-based services that allow users to access premium features through our platform.

  2. How will I receive my purchase?


    All services are delivered electronically after successful payment. Delivery is usually instant or may take a few minutes in some cases.

  3. What payment methods do you accept?
    We accept secure online payments through multiple payment options available at checkout.

  4. Is my payment secure?
    Yes, all transactions are processed through secure and encrypted payment gateways.

  5. What should I do if I face any issue?
    If you face any issues, please contact our support team. We will assist you as quickly as possible.

  6. Can I cancel my order?
    Once an order is processed, cancellation may not be possible. However, you can contact support for assistance.

  7. Do you offer refunds?
    Refunds are provided based on specific conditions such as non-delivery or technical issues. Please refer to our refund policy for more details.

  8. How long does it take to activate the service?
    Services are generally activated instantly after successful payment.

  9. How can I contact support?
    You can reach out to us through the contact page available on our website.



 

Payment Related FAQ

Do you auto charge or auto Credit credit/Debit card?
Unlike other resellers we do not auto debit/charge your Credit Card or Debit Card, for each renewal you have to make fresh payment.
 

Is your website secured for making Credit Card Debit Card Net Banking Payments ?
Online processing of Credit/Debit/Net Banking is not done on our website but carried out by our payment gateway on secured encrypted servers, no critical financial data is stored on our website. We do not share your personal data with 3rd parties. See our security section for more information.

 
I don't want to make online payment, what options you have ?
We support offline payments by Cash deposit, NEFT, Cheque/DD, Offline Net Banking (ICICI, SBI,HDFC) & Western Union.
In offline net banking you make the payment from your bank's net banking from your computer and you just provide you transaction id